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Level 2 Certificate in Pharmacy Service Skills (NVQ) (QCF) Course Information

Course Details
Entry Criteria:

Staff working either part or full time in a pharmacy or pharmacy department.

Cost:

Paper-based course price:
£589.16 (Exc VAT)

Online course price:
£572 (Exc VAT)

Course Duration:

12 months

Qualification:

Level 2 Certificate in Pharmacy Service Skills (NVQ) (QCF)

Enrolment Pack:

Click the link to view the enrolment pack for the Level 2 Certificate in Pharmacy Service Skills Course

Welcome to the Level 2 Certificate in Pharmacy Service Skills (NVQ) (QCF) Course web page.

Please click on the panels to read information about the Level 2 Certificate in Pharmacy Service Skills Course.

This course will help to...

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The Level 2 Certificate in Pharmacy Service Skills Course provides Dispensing Assistants with skills and knowledge regarding legal aspects and procedures within a dispensary.


The Course Content

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Underpinning knowledge modules:

  • Module 01: Working in the Pharmacy Team
  • Module 02: Communicating with Pharmacy Customers
  • Module 03: Law, Regulations and Health and Safety within the Pharmacy
  • Module 04: Receiving a Prescription
  • Module 05: The Drug Tariff
  • Module 06: Controlled Drugs
  • Module 07: Calculations
  • Module 08: Assembling a Prescription
  • Module 09: Giving out a Prescription and Patient Counselling
  • Module 10: Ordering, Receiving, Storing and Issuing Stock
  • Module 11: Medicines for Veterinary Use
  • Module 12: Dispensing Errors

Units

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What is the qualification structure for the EDEXCEL Level 2 Certificate in Pharmacy Service Skills (NVQ) (QCF)?

Learners must complete all 3 units in Group A (Mandatory Units) plus 4 units from Group B (Optional Units).

Group A - Mandatory Units (you must complete all 3 mandatory units)

L/601/3394 – Assist with the provision of a pharmacy service to meet individuals’ needs
R/600/9413 – Ensure your own actions reduce risks to health and safety
L/601/3430 – Contribute to the effectiveness of teams

Group B - Optional Units (you must complete 4 optional units)

M/600/9371Assist in the sale of medicines and products
Y/601/3432Assist in prescribed items
Y/600/9378Assist in the issuing of pharmaceutical stock
D/601/3433Assist in the manufacture and assembly of medicinal products
M/601/3436Prepare aseptic products
H/601/3448Prepare documentation, materials, components and other items for the preparation of aseptic products
D/601/3450Assist in the preparation of documentation, materials and other items for manufacture and assembly of medicinal products
D/600/9379Assist in the issuing of prescribed items
T/601/3468Receive prescriptions from individuals
M/600/9385Receive pharmaceutical stock
T/600/9386Maintain pharmaceutical stock
Y/600/9395Undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check
J/600/9375Order routine pharmaceutical stock


Assessment

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  • Modules: multiple choice questions.
  • Units: candidates complete accounts of activities, which need to be endorsed by a pharmacist or senior pharmacy technician.
  • Observations by witness (pharmacist or senior technician)

Expert Witness

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Access to an Expert Witness is required in order for a learner to undertake the course. Their role is to observe the learner in the workplace undertaking tasks required to demonstrate competency against various Learning Outcomes and Assessment Criteria within the Pharmacy Services Skills Programmes.

They are not responsible for assessing evidence against the Learning Outcomes and Assessment Criteria. The evidence of competency provided by the Expert Witness observations is holistically assessed by the learner's allocated Assessor at Buttercups Training.

Who can be an Expert Witness?

This is detailed in the Assessment Strategy as follows:

  • Registered Pharmacist, or;
  • Practising Pharmacy Technician registered with the GPhC:
    • Must be occupationally competent in areas that they are observing
    • Must be able to demonstrate CPD
    • Must be inducted by Centre/Training Provider - this will involve accessing reference materials via a dedicated website, and then taking a short on-line test.

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