Customer References

"We are delighted with the support Buttercups give to our students. We get far fewer people drop out of the training, which is great as it allows us to use our budgets to train more people.

As far as managing what is happening in our stores, we get up to date reports that allow us to address any issues on a regular basis."
- Karen Marsden, Pharmacy Training Manager, Tesco

"MIDCOUNTIES CO-OPERATIVE PHARMACY GROUP, have, for several years now, worked closely with Buttercups Training particulalrly in delivering a defined Career Pathway for colleagues wishing to develop their own career/ skills in Community Pharmacy.

The support and advice available by telephone and on-line is invaluable to students and their in house support team alike. Buttercups are always receptive to suggestions for Co-operation - working together is mutually beneficial in delivering the Training and preparing Colleagues to embrace new roles and challenges as the skills of the in branch teams are improved.

There are always opportunities to discuss tailoring the offering available to support the particular needs of the business. Regular meetings with other Training personnel /Buttercups customers also help to share best practice, and maintain standards."
- MIDCOUNTIES CO-OPERATIVE PHARMACY GROUP

"Buttercups Training provides an efficient, flexible enrolment procedure and regular feedback on student progress enabling management to focus on those students that need extra support."
- Satnam Butter, LPC Pharmaceuticals Ltd

"Buttercups Training have been working alongside MedicX Pharmacy since our first pharmacy opening and have provided a consistent, high-quality training resource for our pharmacy teams."
- Gavin Birchall, Operations Manager, Medicx Pharmacy Ltd

"Manchester Solutions has been working successfully with Buttercups Training for over two years now. Their delivery of NVQ Level 2 in Pharmacy Services has been of a high standard. Feedback from our learners has been very good and many have commented on the supportive help and guidance that has helped them achieve. Buttercups Training have an excellent retention and achievement rate. Employers are now seeing the benefits of recruiting apprentices and using Buttercups Training for their staff."
- Carole Harvey, Manchester Solutions

"At Rowlands our ethos is to provide staff at all levels with the highest quality training. We are committed to ensuring that all staff members working directly with the public have the appropriate qualifications and expertise to deal with customer and healthcare professional requests when required."

"Over the years we have developed a working partnership with Buttercups Training to ensure we provide our staff with accredited training which not only meets the RPSGB requirements but allows our staff to learn and develop in a supported environment. Buttercups Training has achieved Matrix accreditation which for us at Rowlands means that we are working in partnership with a company who share our values and focus of achieving and maintaining high standards of training for our staff."

"Buttercups Training have consistently provided us with excellent staff training and can be relied on to not only maintain high standards but consistently work to develop training and resources to meet the ever increasing demands of pharmacy."
- Kenny Black, Managing Director, Rowlands Pharmacy

"Buttercups Training is a forward thinking, quality conscious company...that sets and meets high standards consistently."
- Pat Fray, External Verifier Edexcel

"The course content was Superb! Every aspect of the course materials was excellent. Hannah was an excellent tutor in every aspect. I really enjoyed and got loads out of each session. The notes and calculations were very useful."
- Vasilios Diamantios

"We covered a thorough overview of all topics needed for the exam, identified relevant areas and points that may not have otherwise been brought to my attention. The course was delivered in a way that was relevant and easy to understand and we were able to go back over any points that caused confusion. We had a very approachable tutor - both during the study days and in between and so provided a useful resource. The tutor had an excellent knowledge of all subjects. I was able to answer a question I came across in a past paper."
- Hannah Almond

"Good range of the syllabus covered; very helpful! We had a very approachable and highly motivated tutor. It has been a pleasure to be taught by such an enthusiastic and dedicated pharmacist. Definitely recommend Buttercups Training!! Thank you very much."
- Ash Abhi

"Always approachable and answers all my emails! Thank you!"
- Rachel Taylor

"I feel I have learned an incredible amount in the past few years and it all began with Buttercups Training, whose course I would recommend to anyone eager to work hard and learn. It was certainly a life changing experience for me, and it's never too late to learn!"
- Eileen Dodds, Medicines Management Technician

I would like to take this opportunity to say a big THANKYOU to all the team at Buttercups for their continuous support whilst I have been completing my NVQ 3. I would like to add a special thankyou to Tina Ramsey,who was assigned to assist my colleague,Beverley Payne, and myself towards the end of our course. Nothing was too much trouble and we could contact her any time of the day (or night!) with any query and she never failed to get right back to us. At times we felt very alone and I have to admit without the Buttercups support and encouragement I sometimes felt like giving up but there was always somebody at the end of the line to give me those few words of positiveness to spur me on - thanks!

Not only did we have the course to complete but our pharmacy underwent a take-over six months from our completion date so we had new computor systems and new techniques to take on board too. It was a very stressful time and knowing that there was always a friendly voice with words of encouragement at the end of the telephone was sometimes the only thing that kept us going. So my advice to other students, whatever course they are doing is make the most of your Buttercups team, they are not there to "catch you out" and no question is too stupid (no matter what you think!), so pick up the phone and don't struggle alone. Once again thank you Buttercups. My course is completed and I'm awaiting my certificate. Not only am I now better qualified but feel more confident and knowledgable in my job and it's all down to you keeping me motivated and telling me to stick with it.
- Linda Beeby, NVQ 3 Pharmacy Services Evidence Collection Student

Sheila has completed her NVQ3 recently and has written about her experience of studying the course with Buttercups Training. Sheila has some great advice for other candidates!

"Hi to you all at Buttercups Training."

"I don’t know how to thank you all enough for getting me through this course. I finished my course on 3rd October 2008 having started it on 25th March 2008, so give or take a week it took approximately 6/7 months to complete. That included the time for work to be marked, time I had to send work back for corrections and any other feedback that was needed, so I would say 6 months really from start to finish."

"Let me tell you a bit about myself. I am 57 years old, I am married to Roy (it will be our 40th anniversary in March 2009), and we have a beautiful daughter Haley."

"I really wanted to do this course for a lot for different reasons, one being the financial side as I will get a pay rise. (Always a great incentive to get you motivated!) Also, as the only full time member of staff, I could be more involved in the dispensary on a day to day basis, so there would be greater continuity. At 57 I was not to sure if I would be able to keep up with the course work, as I really did not have a great education. I am telling you that because I now know that if you really want something you can achieve it if you really try. Of course I could not have done it without the help of my colleagues at work and without the great support of the team at Buttercups Training."

"However, I did not use the Buttercups Training team to my full advantage. At first I thought that if I asked too many questions or I was not sure of anything, they would think that I was not up to completing the course. Wrong! That is exactly what Buttercups Training are there for, and believe me no question is daft enough. I did get mixed up at times, I did need support sometimes as things were not sinking in, and all I had to do was ask. My advice to any student would be to ask a tutor at Buttercups Training instead of plodding on and not really understanding, as this only results in you having to send work back again. The team at Buttercups Training worked as one, so even if I had been asking one tutor but they were not available to speak to the next time, then there was always someone who would answer the question for me. As I worked through the course from unit to unit I really did enjoy it, yes it was hard work, but I made it harder at times by not taking full advantage of the tutors."

"Each student at some time in their course has to have a PD (professional discussion) which I thought was another trap to stop me passing my course! I had one with the log book side (the evidence collection) to fill in any gaps from all the tasks that were required of me. Then I had one with Technical Certificate side, so that Buttercups Training could assess I had the basic knowledge required to pass the course. I really was so upset by the thought of these PDs as I could do it but did not know if I could explain myself to a professional. However I could not have been more wrong, the assessors were there to encourage me to explain it in my way. I didn’t have to know the detailed ins and outs of everything, just the general understanding of the workings of the unit I had completed. When there were topics I didn’t know well they explained it to me, not in words that sometimes may go over your head, but in way that you can understand. You may not believe me but I did enjoy them. I came away feeling so much better, they were not out to get me (the Buttercups Training team), they were there to help and encourage me."

"One word of warning for you. As I went back to revise some of the work that I was having a PD on I had to try and decipher the work that I had sent in. It was like trying to read hieroglyphics! So just remember that when you are sending your work in if you can’t read it, what's it like for the tutor?"

"I will say one more thing that is important to me, to be a teacher you do have to have special qualities. To support and encourage students that are strugling to understanding things, particularly when they can be second nature to the professional but are not to the likes of myself. I thank you all for your help, I don’t like to single any one person out as I have said Buttercups Training are one team. But I must thank my two tutors who helped me through my professional discussions, Karen Francis and Shirine Haniff, I could not have done it without you. So to all the team, thank you again, take care and I will keep in touch."

Sheila Connor XX