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Medicine Counter Assistant (MCA) Course Information

Course Details
Entry Criteria: Employment at the medicine counter
Cost: Paper-based course price:
£90 (Exc VAT)
Online course price:
£55 (Exc VAT)
Course Duration: 12 months

Meets the GPhC's requirements for medicine counter staff.
Delivers the underpinning knowledge of relevant units in the QCF Level 2 and 3 Pharmacy Service Skills qualifications.

Enrolment Pack: Click the link to view the enrolment pack for the Medicine Counter Assistant (MCA) Course

The Medicine Counter Assistant (MCA) course covers the classification of medicines, the use of 2 WHAM questions, abuse and misuse of medicines, referral to the pharmacist and product knowledge.

The Course Content

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  • Module 01: Your Role as an MCA
  • Module 02: Handling Prescriptions
  • Module 03: The Wider Role of Pharmacy
  • Module 04: Pain and Analgesia
  • Module 05: Coughs and Colds
  • Module 06: Gastrointestinal Problems
  • Module 07: Travel and Summer Health
  • Module 08: Ear, Eyes and Mouth
  • Module 09: Skin, Hair and Feet
  • Module 10: Women's Health
  • Module 11: Healthy Lifestyles

This Course will Help to...

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  • Develop confidence at the medicine counter
  • Improve product knowledge


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  • Multiple choice questions
  • Workbook, including testimonial from pharmacist

Continuing Your Professional Development

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At Buttercups Training we're confident that when you've completed your course you'll want to keep your newfound knowledge up to date. For candidates achieving the Medicine Counter Assistant course we'll offer you free membership of our Academy online so you can re-visit modules, check on new POM to P developments and keep abreast of the OTC news.

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